For jobs in Crawley and the surrounding areas

Contract position working or a leading local company. Previous administration experience is required, ideally within a customer service or sales support environment.

* To provide a service to support the administration needs of the Service and Projects teams

Main Duties

*Schedule consultants diary to meet the needs of the implementation projects and ad hoc orders, liaising with the client to ensure arrangements being made are suitable for them
*Ensure that the system is kept up-to date with all movements and details of the tasks performed for each client
* Make and confirm all travel and hotel arrangements for the team
*Ensure that consultants have all relevant information prior to their visit to the client
*Responsibility for all training administration
*Meet and greet all trainee’s and provide refreshments, morning coffee and lunch
*Organisation of post for all the team dealing with as much as possible in the absence of the recipient
*Take messages where necessary and e-mail details to the recipient
*Assemble project information packs as required
*Assist with the generation of work orders and quotes during busy times for sales
*Assist with the co-ordination of module implementation
*Assist the project managers with the production of ghannt charts and consultancy control charts
Main Responsibilities
*The Customer Service Administrator role is heavily client focused, therefore the incumbent will:
o have excellent client communication skills, both oral and written
o be able to manage own workload to meet critical deadlines
o be able to work on own initiative whilst being an excellent team player
o have the ability to build and maintain excellent, pro-active client relationships
o be able to respond to customer issues and queries in a professional manner
o have the ability to deal with client queries promptly and professionally;

they are looking for someone to start as soon as possible so please apply urgently.




CONTACT
Charlotte  Barton
Telephone: 01883 740001

CBA Consulting
PO Box 631
Godstone
Surrey
RH9 8WD